Refund policy

Below is the updated Return & Refund Policy tailored specifically for an India-only Shopify dropshipping store, reflecting how many Indian dropshipping businesses operate while remaining fair and customer-friendly.

Return & Refund Policy

Effective Date: July 20, 2026
Last Updated: July 20, 2026

At Daily Finds Mart, we are committed to providing quality products and a positive shopping experience. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

To be eligible for a return:

The return request must be submitted within 7 days of the delivery date.
The product must be unused, unworn, unopened, and in its original condition.
The product must be returned with its original packaging, tags, manuals, accessories, and any free gifts received.
Proof of purchase (Order ID or Invoice) is required.

We reserve the right to reject returns that do not meet these conditions.

2. Eligible Return Reasons

We accept returns in the following situations:

Eligible for Return & Refund

Product arrived damaged.
Product is defective or not functioning properly.
Wrong item was delivered.
Item has missing parts or accessories.
Product is significantly different from the description on our website.

Change of Mind Returns

If you wish to return a product because:

You changed your mind.
You ordered the wrong item.
You no longer need the product.

We may accept the return only if:

The product is unused and unopened.
The product is in its original packaging.
The return request is approved by Daily Finds Mart.
Our supplier accepts the return.

Returns for change of mind are not guaranteed and are reviewed on a case-by-case basis.

3. Return Timeframe

Return requests must be submitted within 7 days of receiving your order.

To request a return, please contact us at:

Email: support@dailyfindsmart.com

Please include:

Order Number
Full Name
Reason for Return
Photos or videos of the product (if damaged, defective, or incorrect)

4. Refund Process

Once we receive and inspect the returned product:

We will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method.

Refunds are generally processed within 5–10 Business Days after approval.

Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.

Shipping charges (if any) are generally non-refundable unless the return is due to our error.

5. Exchanges

We currently offer exchanges only for:

Damaged products
Defective products
Incorrect products received

Exchange requests must be made within 7 days of delivery.

Exchanges are subject to product availability.

If a replacement product is unavailable, we may issue a refund or store credit.

6. Damaged, Defective, or Incorrect Products

If your product arrives:

Damaged
Defective
Incorrect
Missing parts

Please contact us within 7 days of delivery.

To help us resolve your request quickly, please provide:

Order Number
Clear photographs of the product
Photographs of the shipping package
A short description of the issue

After verification, we will arrange a replacement, refund, or another appropriate resolution.

7. Non-Returnable Items

Unless received damaged, defective, or incorrect, the following items cannot be returned:

Personal care products
Beauty and cosmetic products that have been opened or used
Perishable goods
Customized or personalized products
Gift cards
Digital products
Downloadable products
Products marked as "Final Sale" or "Non-Returnable"
Products damaged due to misuse, negligence, improper installation, or normal wear and tear